She walked away and at this point my granddaughter and I decided to leave. I am concerned with the quality of my furniture bough back in 2016. Review #1397059 is a subjective opinion of poster.
Rooms To Go is ranked 305 out of 1547 in Furniture and Decor category. Please reply to our correspondence for further assistance. I decided to get the bedroom set; however, the associate said she was going to switch tablets so she could see if the set was in stock and left to do so.
This wasn’t a bad company to work for, it just didn’t pay enough and was really a first time call center kind of job to have. Here is how our Customer Care Center can help: Answer questions regarding delivery; Schedule follow-up service; General questions about Rooms To Go Not to mention, when you sit in it it's a whole that you sink in.
I recently ordered a sofa during the whole COVID-19 crisis. - Tiffany. - Tiffany. I received a defective product.
Not happy with the product or service. Do not buy ANYGHING from Rooms To Go much less get their extended warranty. We are a working family and use our furniture on nights and weekends. Poor customer service, Business ethics, Unprofessional customer service, Poor quality product, Defective product, Rooms To Go Kids, Rooms To Go Puerto Rico, Rooms To Go Outlet. i spent over $5000 on the set and now my frame has bent and they telling me my warranty does not comes that. Pissed Consumer © 2020 All No bar stuck in my back. I even went as far as sending a text to phone number on their page [protected]. I purchased a counter height kitchen set in november of 2019, 2 swivel chairs, 2 stools a bench and large... We purchased the Martino Top Grain Leather & the 3 year extended warranty. Review #2267086 is a subjective opinion of poster. What is the interview process like, and is resume required? After... 09/01/2020 Why did you want to chat with RoomsToGo.com? Were told they would call on Thursday. Please visit www.RoomsToGo.com to locate our contact details. Would You Like to Convert It Into Review? Thank You for Your Reply! Find that information above. After they left we realized they had brought two bookcase headboards.
Let the company propose a solution. Customer Service Information. Review #2249646 is a subjective opinion of poster. Ten minutes later the store calls and asks how everything went the deliver, told that person the some store i am telling you. Bad service. I purchased a lot of furniture from your store and I believe the customer service should be better. We definitely need more information on this. This is the worst company I have ever worked for. Benefits were they did have paid vacation.
Just a got a sleeper. Spoke to Jen in the Tampa online call center, one of the rudest person I have spoken with; not sure how rooms to go does not monitor these calls! Review #2266450 is a subjective opinion of poster. Couch was delivered. I've seen theft even. Q&A . Rooms To Go Pros: Low commission rate. Mailing Address: 11540 US Hwy 92 East. Fast & efficient, this company is head above their competitors when it comes down to taking care of their customers! “I was threatened by the delivery driver and they did not leave six chairs and the base of the table was not on the truck is what they said and I have it on camera”, “I think I was charged twice for an item”, “They sent the wrong couch so i sent it back now they tell me that i have to wait until its returned after they spoke with dispatch and say its going to be another week”, “The store canceled my order with out authorization”, “Cancel appt due to isolation with corona virus”, “When will my refund post to my credit card?”, “Getting letter that account past due, but we have auto draft”, https://www.roomstogo.com/content/Customer-Service/Return-Policy, https://www.roomstogo.com/view/deliveryShipping.jsp, https://www.roomstogo.com/content/Customer-Service/Terms-of-use, https://www.roomstogo.com/content/Customer-Service/Privacy, Compare Rooms To Go vs Havertys Furniture.
FAQ.
The trundle already has hardware attached and it is wrong hardware so cant put it together. Its been about 3 months since I originally posted this. Reviews 0 . Being able to see furniture in person. Lynette S. We are deeply disappointed to hear that you have not received the service that you deserve! Rooms To Go review rated 2.5/5.0 with 1 Comment: I would nit recommend this store to anyone. You are made to feel unworthy if you have a sup call, but get pointed by quality if you tell a customer mgmt can't help. Rooms To Go ranks 305 of 1467 in Furniture and Decor category. If you wish that your prior post be removed, submit a notarized letter. So fast forward 2months we finally received the top of the China cabinet it will not open!! One of the reasons I bought from you thinking I would not be cheated. I would nit recommend this store to anyone. I cannot get through to a representative and the chairs I received are discolored. We have a high regard for our customers which is why we pride ourselves on our exemplary customer service. Review #2270948 is a subjective opinion of poster. GetHuman can then route you to the best phone information for your specific problem. Rooms To Go provides furniture for bedroom, dining room, office, kitchen, living room that include sofas, chairs, tables, queen beds, sectionals and many other items. The algorithm is subject to change in future. Review #2259179 is a subjective opinion of poster. Luckily, there is still a way to get a real human being to help you with your RoomsToGo.com customer service problem, and that's by calling them on the phone. Just visit us at www.RoomsToGo.com where you can find the info to call, chat or text with us. This has been the easiest call center in my life I never plan on leaving just wish they paid more, Dont have to work every weekend if your taking I.B calls, Women rate the female-friendliness of their workplaces on. Please visit www.RoomsToGo.com to find our contact details and call, text or chat with us. If you know what's good for your sanity do not work at rooms to go. Review authors value the most Location. Seffner, Florida 33584.
There is no way a couch should wear out in 3 1/2 years. Thank you for listening. Review #2017547 is a subjective opinion of They have very good service no run around. You can contact the official Mercury phone number for payment and other inquiries by using the following number: +1-866-396-8254.
Review #2254381 is a subjective opinion of poster. FAQ. RoomsToGo.com does not offer customer support through live chat. Please chat or text with us by visiting www.RoomsToGo.com!
We look forward to hearing from you. And exterminate your furniture warehouse. I will hopefully receive an acknowledgment of this message.
Rooms To Go is one of the leading furniture companies across the United States. You can call Rooms To Go at (888) 709-5380 ext 1 toll free number, write an email, fill out a contact form on their website roomstogo.com, or write a letter to Rooms To Go, 11540 US Hwy 92 East, Seffner, Florida, 33584, United States. All furniture was left laying in floor in dining room for another 2weeks. Just because you tell us later that couch and loveseat is not all leather .does not mean the fake leather should peel and turn white.
They obviously do not care about customer service nor do they care about keeping customers happy.
We're sorry to hear about the issue with your sofa. In total, there are 2 ways to get in touch with them. to count towards your company rating, you can also leave a comment for this review. My granddaughter and I waited at least 30 mins before We saw the associate again. To Whom It May Concern: Your company is doing a bad job in representing Sofia Vergara's Savona Ivory Wood Back Chairs. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc.
Rooms to go has been a great job for me these last few months. The best phone number for RoomsToGo.com is their 813-623-5400 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. If you want your response GetHuman and RoomsToGo.com have no relationship whatsoever. Check our FAQ. Tiffany, you are the same customer service person I've dealt with already. We are deeply disappointed to hear about this! Do I need to activate my account; if so, how do I activate it? This is how RTG treat their customers . The operator was rude and unaware of the escalation process. We appreciate your review and the opportunity to address the points you mentioned. What kind of discounts do employees get on furniture? If you have any queries, you can call the customer service number. Preferred solution: Please let us know so we can keep sharing the best possible information with other customers. Rooms To Go - Customer service Jun 29, 2020 @ Pissed Consumer The Customer Care Center staff can assist once a purchase has been made, for both online and showroom orders. Please send us your order info to [email protected] and we'd be happy to look into this for you. You can help. The managers are good, flexible and there is nice people in Rooms to go. The company has a great number of showrooms and is one of the most popular furniture retailers.
I purchased a Cindy Crawford sectional in January of 2019. Great Comment! Unfortunately, I have been unable to make contact with the customer service department whatsoever. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. User's recommendation: We are processing your message. All was good. I would recommend RTG. Terrible costumer service, not willing to help.. Website: roomstogo.com . Review #2263589 is a subjective opinion of poster. Review #2266790 is a subjective opinion of poster. So a tech came and fixed chairs, now one still doesnt sit flat on floor. Employees get bonuses by call volume rather than call quality. Rooms to go will tell you everyone is a team, and we are all there to help one another.
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