The Government Emergency Telecommunications Service (GETS) provides national security and emergency preparedness (NS/EP) personnel a high probability of completion for their telephone calls during periods of severe network congestion or disruption. The Government Emergency Telecommunications Service (GETS) is a White House -directed emergency telephone service provided by a division of the Department of Homeland Security. You should enroll if your organization is a Federal, state, local, and tribal police department, fire department, public safety answering point or 9-1-1 call center, EMS entity, essential healthcare provider or any other organization that uses telecommunication services necessary for the public health, safety, and maintenance of law and order. GETS is necessary because reliance on telecommunications has been accompanied by an increased vulnerability to network congestion and system failures. GETS uses enhancements based on existing commercial technology. WPS users have the ability to queue at the top for the next available communications channel to their registered base station in order to place their call by dialing *+272+[destination number]+send, greatly enhancing their ability to complete wireless calls during times of congestion. By using your GETS card number, your call receives priority over regular calls, thereby greatly increasing the probability that your wireline call will get through the network, even when congested. There is no cost to apply or to obtain a GETS card. Current Points of Contact can access the GETS/WPS Information Distribution System. This work is done in the NCS' lab, formerly referred to as the eXperimental Testbed Environment. To report problems using GETS, call 800-818-GETS (4387) or 703-818-GETS (DC Metro Area). Once the user is authenticated as valid, the call receives special treatment. To get priority access over cellular communications networks, you need to use the Wireless Priority Service (WPS) program. Although backup systems are in place, disruptions in service can still occur. Please report problems as soon as you encounter them. GETS supports federal, state, local, and tribal government, industry, and non-governmental organization personnel during crisis or emergencies by providing emergency access and priority processing for local and long-distance telephone calls on the public switched telephone network. The multi-vendor lab is in the process of preparation for interoperability tests with other labs and research groups to validate these new approaches in today's Next Generation Networks (NGNs). If you rely on wireline communications services on a daily basis to perform critical national security and emergency preparedness functions, including those areas related to safety, maintenance of law and order, and public health, you need GETS. In accordance with Section 1(g)5 of Executive Order 12472, the NCS also performs research and development to further enhance the GETS and WPS services through the use of new packet-based technologies (such as IP, or Internet Protocol). Government Emergency Telecommunications Service (GETS) Civil Air Patrol is a subscriber to the National Communications System (NCS) Government Emergency Telecommunications Service (GETS) program. WPS is available only to designated leadership at all government levels, national security, emergency responders, and private sector critical infrastructure personnel, as approved by the NCS and Federal Communications Commission (FCC) Rules and Requirements. Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the… Example pre-filled Self-Assessment Excel … Department of Homeland Security, Office of Emergency Communications (OEC), 2. Operations and Emergency Management Division, Telecommunications Service Priority (TSP), Government Emergency Telecommunications Service (GETS), http://www.dhs.gov.government-emergency-telecommunications-service-gets. An official website of the United States government. It is an emergency calling card service that can be used from virtually any telephone and is designed to be used when NS/EP personnel are unable to complete … Learn how and when to remove this template message, https://en.wikipedia.org/w/index.php?title=Government_Emergency_Telecommunications_Service&oldid=980168316, Disaster preparedness in the United States, United States Department of Homeland Security, Articles lacking in-text citations from June 2017, Wikipedia articles incorporating text from public domain works of the United States Government, Creative Commons Attribution-ShareAlike License, The major long-distance networks provided by, Government-leased networks, including the Federal Technology Service and the, This page was last edited on 25 September 2020, at 00:41. Government Emergency Telecommunications Service (GETS) - GETS provides priority call treatment for both local and long distance calls during earthquakes, hurricanes and other emergencies when telephone networks become congested. GETS provides priority access to key personnel during disasters and emergencies. By filling out an application and providing a point of contact for your organization. This program can be extremely beneficial during a major disaster or attack in which the public telecommunications networks are congested by high call volumes and/or damage to the telecommunications infrastructure. The Government Emergency Telecommunications Service (GETS) is a White House-directed emergency telephone service provided by a division of the Department of Homeland Security. The GETS program is in effect all the time--it is not contingent on a major disaster or attack taking place. A charge of up to 10 cents a minute applies to calls made through the GETS. Web: http://www.dhs.gov.government-emergency-telecommunications-service-getsTo report problems using GETS, call 800-818-GETS (4387) or 703-818-GETS (DC Metro Area). For cellular telephone users, a related capability is offered by the Nationwide Wireless Priority Service (WPS). GETS and WPS can be used in combination. The latest quick edition of the Government Emergency Telecommunications Service Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders. It is intended to be used in an emergency or crisis situation when the landline network is congested and the probability of completing a normal call is reduced. However, during times of emergency, crisis, or war, government personnel and emergency workers need to know that their calls will go through. A prompt directs the entry of the user's assigned twelve-digit PIN and the destination telephone number. The Government Emergency Telecommunications Service (GETS) supports national leadership; federal, state, local, tribal and territorial governments; first responders; and other authorized national security and emergency preparedness (NS/EP) users. Government Emergency Telecommunications Service: Schedule Development, Feasibility Analysis, Government Emergency Telecommunications Service Management, Project Closings, Technique: Using the Critical Path Method Published by poster on October 10, 2018. Natural disasters, power outages, fiber cable cuts, and software problems can cripple the telephone services of entire regions. Department of Homeland Security, Office of Emergency Communications (OEC). Yes | Somewhat | No, Cybersecurity & Infrastructure Security Agency, Border Interoperability Demonstration Project, Emergency Communications Preparedness Center, Emergency Communications State, Local, Tribal, and Territorial Coordination, Statewide Communication Interoperability Plans, Government Emergency Telecommunications Service, Priority Telecommunications Services Training and Videos, International Cross Border Emergency Communications Efforts, Emergency Communications Coordination Program, Rural Emergency Medical Communications Demonstration Project (REMCDP), Shared Communication Systems and Infrastructure, Telecommunications Service Priority (TSP), Government Emergency Telecommunications Service (GETS). Users receive an access card (GETS card), which has both the universal GETS access number and a Personal Identification Number (PIN). GETS is a program of the Department of Homeland Security, Office of Emergency Communications that prioritizes calls over wireline networks. Was this document helpful? Phone: 866-627-2255 3. For more information on GETS, WPS or TSP, please contact the DHS Priority Telecommunications Service Center toll free at 866-627-2255, 703-676-2255, or via email at support@priority-info.com. Additionally, congestion in the public switched telephone network, such as the well-documented "Mother's Day phenomenon", in which Mother's Day generally has the highest blocking of long-distance telephone calls of any single day of the year, can prevent access to circuits. This article incorporates public domain material from the United States Government document: "http://gets.ncs.gov/".
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