It’s actually Redbox’s problem and the stupid customer who returned them.
If the customer doesn’t know what a Redbox location is, how is that Redbox’s fault? Also, keep in mind that putting up a sign that says “This is not a Redbox” would work pretty effectively as advertising for the competition, which means that such signs are not a reasonable expectation.
Squealing about your problems is a preliminary symptom of defeat.
If they have to continue to pay for repairs then maybe they will add more to their signs. For example, if the daily rental charge for a DVD is $1, you will be charged only $1, plus tax, if you rent a DVD at any time on Tuesday before midnight and return it the next day (Wednesday) by 9:00 p.m. local time at the kiosk where you return your item.
What is your favorite genre of movies? Redbox tries to be different by doing everything red, where most are grey or black.
I kept the movies for like maybe 2-3 days before i returned it.
You guys must still be learning to read, it’s okay, really but when you say his machine should reject the barcode maybe it did, so people FORCED them in thus “causing damage to my machine” I mean really think how else would it cause damage if they didnt make it take it and get jammed. A LOT of people simply don’t read. This is NOT Redbox’s problem. The Redbox machine clearly says return to any “Redbox” location. And I wonder… how many of Todd’s DVDs have broken Redbox kiosks? I don’t even consider the Redbox (located just off the interstate) a competitor to worry about as they are of particular interest to travelers. How Does Culture Influence Film and TV Dramas? The discs have the redbox name on the case….
It would only cost him at best $100-$500 to paint his boxes a different color. I am placing my own signage to help prevent further problems. It is clear and about 2 inch tall letters directly above the screen that you stare at while you are getting your movie.
I’d say he needs to go to the equipment maker and get that fixed. Sucks to be him I say, I have seen 3 others besides redbox and it was black “new releases” or Grey “some in store kind and i even seen a blue one and one place calling themselves the bluebox. Redbox Top 10 DVD Rentals – June 9-15, 2008, Return to Any Redbox Feature a Problem for Some, http://www.redbox.com/Locations/KioskResults.aspx?zipcode=30305&radius=5&results=10&address=&city=&state=&vendor=, http://www.thenewrelease.com/newspress110206.htm, Jumanji: The Next Level Preview and Trailer, Netflix to Reduce Smoking in Original Shows. They were here months before Redbox came to McDonalds.
Redbox could take a cue from that company though, all the DVD boxes are displayed on the two sides of the machine, so you can see without going through the menus exactly what movies are in stock. Please remember to account for differing time zones if you rent and return your rental at Redbox kiosks in different time zones.
Each item you can rent has a daily rental charge.
so it seems to me that that dumb guy needs to upgrade his machine if his machine has problems. As much as I’m going to regret saying this people are stupid and will act as such unless you lead them to do otherwise. I know that their customers could be pegged as idiots, but after all we are talking about REDBOX’s product. But you know what? Amen! It may be a benefit Todd to change his dvd cases to prevent loss of his own dvds into a Redbox machine. ?
Learn to take your own advice – educate the people that come to your non-redbox machines. This sounds like the customer’s fault and the fault of Todd’s equipment, not Redbox. See if he wants more business he needs to stop complianing and do something about it.
I recently tried the redbox for the first time and i used my debit card. If it does, it’s not going to “damage” their machine, and their Customer Service department will deal with the customer who calls them to report they put their Mom & Pop dvd into the redbox and attempt to get it back to them, and gain a new customer at the same time.
Did you read what the guy originally stated. This is not Redbox fault and they shouldn’t be held liable.
Another way to prevent getting this page in the future is to use Privacy Pass. I cannot believe he would blame “corporate America” for his own shortcomings. What do you think, is this really a problem Redbox should try and do something about? Each item you can rent has a daily rental charge. Subscriber Decline. You can then go on to your local Redbox kiosk, make the payments, and collect your movie. Or perhaps it is just a few people being total idiots, you decide.
I give people a form to fil out with specific instructions and they still can’t do it right. If Mcdonalds staff was stupid enough to fix a Burger King order in the first place, Mcdonalds SHOULD pay for it.
I’m going to agree with what the majority of people have said before me. But what Johnny does is not the fault of Redbox. because one person, maybe two, can’t tell the difference between the two entities, it is not red box fault. This guy may or may not be trying to find ways to blame other people, and yes, there is a lot of competition out there, I just think he shouldn’t have to CHANGE HIS machines (at a cost of $1000’s or more), especially when he has competition.
They may be complete fools, but it really sounds like people are trying to return their DVDs and angrily jamming them into the machine. Sorry, your blog cannot share posts by email. Honestly, I don’t understand why everyone feels that Redbox should receive no blame whatsoever in this situation. This is ridiculous that it has even been complained about by “Todd” publicly.
http://www.thenewrelease.com/newspress110206.htm The only non-Redbox I have seen dispensed the actual movie DVD case instead of the little plastic holder. This paragraph comes directly from Redbox website. In the meantime, Redbox customers are actually inflicting damage upon the vendors machines, according to the letter. Reserve your movie online before heading to the kiosk and it'll be waiting for you! Everyone keeps stating that it will cost him thousands of dollars. So, the way I read it, no matter what time of day you rent it (like 10am) on Tuesday you have until.
He could probably go there and paint it himself and save all but the cost of the paint and it would cost practically nothing. FIX YUOR UNIT SO IT WILL NOT TAKE REDBOX VIDEO SCAN OUR BAR CODE.
You’d think they’d try to read the bar code and kick it back out as “invalid.”. http://www.redbox.com/Locations/KioskResults.aspx?zipcode=30305&radius=5&results=10&address=&city=&state=&vendor=. (Remember: $25 after 25 days, plus no dvd.)
I think that is a reasonable solution if his machine says that it only accepts his dvds, just like redbox clearly says any “redbox location.” Make people that are lazy or stupid pay for their mistakes.
What your talking about is consumables, what I’m talking about is Product. It’s nothing I wouldn’t do if the shoe was on the other foot. I'm a Hall of Famer', Jason Momoa: We were starving after 'GOT', Pa. GOP plans 'extraordinary measures' to probe votes, Supreme Court signals that Obamacare may survive, Pompeo appears to dismiss election results, New 'Bachelorette' suitor tests positive for coronavirus, Experts issue sober warning about COVID-19 vaccine. I understand his anger here but this problem is something that happens all the time in plenty of industries.
what redbox should do is supply him with the names and addresses based on avalailable credit card info so he can find the people that damaged his machines, but at the same time if people are shoving redbox dvd’s into his machines then we must assume that those people may also be returning his dvd’s to redboxs and causing damage there but you don’t see redbox going after him because his dvd’s damaged the redbox’s.
Not any machine that looks similar. Not only are some of his customers dumbasses, but Todd must be the ultimate dumbass for buying his own kiosks and thinking he would make money at it (see my reply to “http://www.insideredbox.com/buy-your-own-redbox/). But in my opinion it is just a few iggnorant people who casue the problems. This is a very interesting perspective that I had never considered…, I am pretty sure I would never try and return a Redbox DVD to a non-Redbox kiosk.
The vendor says: “I need Redbox to place signage on their machines, further educating their customers”. Maybe he should fix his machines to accept the DVDs and then he can put his own sticker and case and rent them out himself. any business information ……….just hangons.
Excuse me, but the disks are labeled and coded. So it is probably just a silly mistake by a very few people. We always got returns from other places and we would simply call the store and they would come and pick them up.
Now, Redbox customers are returning DVDS to my machines and causing damage.
Redbox Movie Cost.
IMHO if he really wants people to stop doing this, he should paint HIS machine a different color, other than RED.
I seriously doubt that Redbox would give this guy name, address, and phone information so HE could contact them (Although, it would be a good idea.). You can be frustrated all you want off the clock, but a prepared businessman can solve his own problems. Society has gotten more stupider ;) I see it day in and day out. Freebie Friday “Wonder Women II” Edition: Win a Free Redbox Gift Card! Final story people arent smart enough to read these days the see a “DVD thingy” and figure they can save time to set on their fat asses and eat then take the time to do stuff right. discuss Red Box Dvd operation with a live customer Inside Redbox is. Maybe they’ll feel sorry for him, spend a few hundred thousand to change 8000 or so of their “Rent & Return at any Redbox Location” signs to say “Make sure you don’t return this dvd to one of Todd’s 5 kiosks”. So the other person don’t have to upgrade when it’s his problem just redbox when it’s not their problem right is that what your saying. What did that guy say in spanish to the girl?
I actually kinda agree with the guy. This is deeper than what is told,he has probably lost a bunch of business to Red Box,he does say his were there first and the big corporate came in.They shut out the small guy.This is happening all over America.If he gets more new releases he will have a better thing going anyway.The Red Box around me never have what is on their display board.
What the ???
Redbox assumes there are no other machines in their world, which is inaccurate. I’m not saying it’s ‘corporate arrogance’ but it’s something that should be addressed. Although, it would be similar to renting from Hollywood Video and then returning to Blockbuster (or vise versa), I suppose, which I am sure does happen from time to time…. That’s what the movie fee is for anyway – to compensate them for stupid people.
Each item you rent from Redbox has a minimum rental period of one day. Since he owns these machines, it’s his issue. Everything from blockbuster is in blue and yellow in the same pattern all over the place. I always say if you can’t beat them, join them. You know we have problems.
Have you ever tried to return a movie you rented at Redbox to a non-Redbox kiosk?
Growing up my grandmother had a small video store in a small time. Is it their responsibility? And to that I add: what kind of person does that make Todd who makes a statement like that: “Typical Corporate America arrogance!â€. Netflix Posts First-Ever U.S. An unprepared businessman can find a new job.
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